Wholesale Terms & B2B Sourcing Policies

Note: This document outlines the official business conditions (SLA) applicable to all B2B buyers ordering ready-to-ship stock (White Label) or manufacturing custom designs (Private Label) with BQESS.

1. Assortment & Order Rules (MOQ)

To ensure fair assortment distribution and sustainable supply, the following rules apply:

• Assortment Pack System: Our ready-to-ship stock (Ready Stock) products are sold in pre-defined standard assortment boxes. The size distribution in each box (e.g. S-M-L-XL) is fixed and cannot be split.
• Minimum Order Quantity (MOQ): For custom production (Private Label) requests, the MOQ per style ranges between 100-300 units depending on the fabric type.

2. Sample Policy

Before custom production or bulk orders, the quality and fit approval process operates as follows:

• Sample Charge: The initial sample production cost is invoiced at 2-3 times the wholesale unit price.
• Refund / Credit Guarantee: Once the sample is approved and a final bulk order is placed, the sample fee paid is credited back to the bulk order invoice (making the sample free of charge).
• Delivery Time: Samples are shipped within 7-10 business days after receiving tech-pack or physical master approvals.

3. Quality Standards & Claims Procedure

We apply strict quality control processes to maintain our production at international standards:

• AQL Standards: All bulk production lots are audited under **AQL 2.5 (Acceptable Quality Limit)** standards.
• Claim Notice Period: The buyer is responsible for inspecting the goods and notifying BQESS of any defects, damages, or discrepancies in writing (with photo/video documentation) **within 15 days of delivery**. Claims made after this period will not be accepted.
• Shrinkage & Fit Tolerance: For cotton and modal knitwear, the dimensional change tolerance after washing is +/- 3% (ISO 6330).

4. Payment & Shipment Terms

Standard payment and shipping rules for commercial transactions:

• Payment Terms: For custom orders, a 30% advance deposit is required. The remaining 70% balance is payable after production is completed and QC reports are approved, prior to shipping.
• Incoterms: All prices are quoted on **FOB Istanbul (Free On Board)** or **EXW (Ex Works) Factory** basis unless agreed otherwise in writing. Freight, customs clearance, and insurance are the buyer's responsibility.

5. Intellectual Property & Design Security (Private Label Confidentiality)

Protecting our clients' competitive advantage is our priority:

All technical drawings (tech-packs), custom patterns, and designs shared by our clients for Private Label manufacturing are held in strict confidence. These designs will not be displayed, sold, or manufactured for any third party or other B2B buyers under any circumstances.